You’ve left your users in the dust …

DayOne continues to be a nice piece of software for what it does.

What frustrates me with the product is that we shell out the hefty upgrade price but get no support. No instructions on how to migrate from ‘classic’ to ‘two’ and so you’re left with two pieces of software - not necessarily working together.

Go look at the support page and you’ll see how thin and poorly organized the support is and if you read the information much of it has not been updated to draw distinction between ‘classic’ and ‘two’ and detials with paths, prefrences, etc have not been updated.

This is just bad customer service; looking forward to improved support for your users.

mwb6 about Day One